Monitoring Jobs
This post is an exciting opportunity to join an ambitious and progressive team, working within an international federation that supports children and young people across the world. We are looking for someone who is committed to learning and innovating, who can combine technical knowledge and expertise with locally led approaches.
Reporting to the Head of Programme Funding, you will work across the fundraising team, supporting programme set up and reporting, in line with key funding criteria and SOS Children’s Villages monitoring frameworks. You will work with colleagues in SOS Children’s Villages UK and internationally, building capacity in programme design, monitoring and reporting. This includes working with colleagues in multiple countries, collaborating on best practice MEAL work whilst being guided by local knowledge and expertise.
You will hold oversight of the portfolio of programmes being funded by SOS Children’s Villages UK, ensuring the UK based team have the tools, resources and processes to monitor programmes, in partnership with our international colleagues. You will manage reporting timelines, supporting your colleagues to ensure effective delivery of programme reporting, according to the needs of SOS Children’s Villages UK and external donors. You will provide hands on support for the monitoring, evaluation, learning and reporting of programmes, taking a lead role in the development of frameworks that will ensure effective capture of data enabling excellent reporting.
We are embarking on ambitious work around data analysis and research, and any experience you have in these fields will be highly valuable, and the appetite to explore them is essential.
You will be an active participant in networks, both globally and within the UK, contributing to our organisational knowledge on how to better monitor and analyse key areas such as gender and inclusivity within our programmes.
This is a home-based role, with regular travel within the UK as well as some international travel which you must be able to undertake.
We are looking for someone with comprehensive knowledge of MEAL systems and processes, and with at least four years of experience in a monitoring, evaluation and/or impact assessment role.
For full details and information about how to apply, please view the full job descripton. Please note that any applications that do not include a covering letter that clearly demonstrates your suitability for the role will not be considered.
Informal conversations about the role are welcome.
Please submit your CV and a covering letter that outlines your suitability for this role.
The client requests no contact from agencies or media sales.
Home-based or High Wycombe
Part-time, minimum 30 hours per week (full-time considered)
Looking for a fresh challenge where your faith, passion and experience contributes to making a real difference to the lives of people and communities living in the Middle East?
In 2024, Embrace the Middle East celebrates 170 years of close partnership and relationship with local Christians who, through their churches and local civil society organisations, are serving some of the most marginalised and excluded communities in the Middle East. Ours is a vision of faith, hope and love in action: where there is a need for refuge, a home however temporary, for education, for safeguarding, for economic empowerment, for justice and human rights – we, with our partners, want to respond. We do this by building strong and lasting partnerships, nurtured by mutual respect and a shared commitment to excellence.
Walking and working alongside our partners, you will strengthen, develop, and manage relationships with a varied portfolio of local partner organisations, churches, and local stakeholders to deliver high-impact programmes to benefit communities in need of assistance - helping them to realise their God-given potential. Sharing their compassion for Christ, you will work strategically with Partners to support their proposal development and delivery of high-impact, locally-owned projects. You will be responsible for grant management, ensuring organisational governance and controls provide accountability both locally and internationally, including safeguarding practise.
We are looking for someone to join us in strengthening relationships with our broad base of local Christian partner organisations carrying out Gospel inspired work in the region. Who can bring experience of managing, monitoring and evaluation of locally-owned programmes, to support the development of high-impact projects. Has an understanding and awareness of the context, dynamics, and challenges of working in the Middle East. Alongside the skills and ability to identify compelling messages from partnership communications to gain support, through prayer, donations and support for our advocacy work.
Suitable candidates will be:
- Educated to degree level equivalent.
- Highly collaborative, team player prepared to contribute to the overall success of the organisation.
- Inspired by the witness of Christians in the Middle East and passionate about changing the lives of people living in grinding poverty, injustice, disability, trauma and displacement caused by conflict, and other challenges.
- Willing to carry out overseas travel to the region 3-4 times a year.
- Have a sympathy with Embrace’s Christian inspired values, vision and ready with compassion and commitment to serve and work to support Embrace’s Christian mission.
- Advanced or intermediate Arabic would be advantageous.
- Because of the essential Christian context of the role, it is subject to an occupational requirement under the Equality Act that the post-holder be a practising Christian.
Staff benefits at Embrace the Middle East:
- To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexi-time and home-working arrangements.
- Pension - option to join from day 1. Maximum employer contribution of 10%
- Holiday - 30 days, including 8 bank holidays – increasing to 31 days after 5 years' service and 32 days after 10 years' service, plus 3 days leave between Christmas and the New Year
- Life Assurance - 3x salary.
- Access to retail discount portal.
- Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
How to apply
To apply for this role, kindly send through a completed online application form, via our website and attach a copy of your CV.
Closing date for applications: Monday 12 June 2024.
We aim to contact all suitable candidates either before or shortly after the closing date for applications.
Embrace the Middle East is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to child protection.
Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.
Thank you for your interest in Embrace the Middle East.
We're seeking a skilled and dedicated Maintenance Contracts Officer to join our team in Kings Cross. Working across almost all London Boroughs, we strive to provide a warm, safe home, from which our residents can begin their recovery, and our Maintenance Contract Officer plays a vital role in managing our contracted services effectively to enable this. This is a great opportunity for someone who is resourceful, interpersonal and a strong team player.
About the role:
As a Maintenance Contracts Officer, you will be responsible for ensuring our contracted suppliers provide high quality, reliable services to our supported housing schemes, to ensure clients have safe, good quality accommodation they can call home.
In your role, you will lead on tender and procurement processes to secure contracts with suppliers that deliver reliable, cost-effective, and high-quality services. You will be responsible for ensuring all contracted suppliers hold relevant qualifications, health and safety and, insurance requirements at the point of tender and throughout the contract period.
You will work with the wider maintenance team to respond to queries from our supported housing colleagues related to contracted services.
About you:
- You’ll bring experience of contract administration and monitoring the performance of contracted suppliers, with the ability to implement and manage supplier performance improvement plans.
- Your toolkit includes an understanding of customer needs, and how to manage expectations to deliver a professional service, including recognising and managing dissatisfaction.
- You have strong negotiation skills, actively listen and effectively adapt to meet the needs of all stakeholders.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service.
- You are self-motivated and understand the impact of your work and follow through.
- You can handle multiple tasks and projects simultaneously and prioritise and schedule tasks to meet deadlines and goals.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This role is more than a job, it’s about making a safe home for people who have experienced homelessness, we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.
Apply now to become a pivotal part of the Single Homeless Project’s Maintenance Team.
Important Info:
Closing Date: Sunday 02nd June at midnight
Interview Date: Wednesday 12th June at 245 Gray’s Inn Road, WC1X 8QY
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead a collaboration partnership project between TCC, Wrexham Citizens Advice, and Wrexham Foodbank. This project will work to reduce poverty and the impact of poverty on people living in Wrexham.
The project coordinator role will be supported by management from the three partnership organisations.
The project coordinator will be responsible for the management and coordination of the project including budgeting, planning and implementation, monitoring, and evaluation. They will coordinate the project partners and wider stakeholders to support an influencing campaign in Wrexham funded by Lloyds Bank Foundation England and Wales.
Key Tasks Include:
- Raising awareness of the problem of poverty and its structural causes amongst those living and working in the county
- Making local elected officials, policy makers, and local organisations aware of the drivers of poverty and encourage them to take steps to alleviate these drivers
- Running community workshops, training, and other engaging activities to partner with people, including those with lived experience of turning to poverty support organisations (such as a food bank)
- Think strategically about how best to bring about change locally, working with a range of stakeholders, and enabling local people to engage with local policy makers
- Collaborative working – bringing the partner organisations together in a strategic and creative way
- Coordinating the setting of agreed project milestones with partners and track progress
- Being the main point of contact for all partners
- Coordinating partnership meetings (confirming chair, finding meeting venue, sending invites, setting meeting agendas, and distributing notes)
- Preparing presentations and reports with input from all partners
- Coordinating and implementing monitoring and evaluation of the project
- Being the main point of contact for funder
- Managing project budgets and finances alongside the project finance lead
- Ensuring people with lived experience and grassroots organisations can input meaningfully
Essential Experience:
- Experience of project coordination
- Experience of bringing people together to achieve change
- Understanding of poverty in the local area
- Experience of working with people with lived experience of poverty
- Experience of working in line with safeguarding and GDPR policy
- Excellent communication skills and experience of report writing
Terms and Conditions:
- Salary £11,856 (FTE £27,434)
- 16 hours per week
- 2 year fixed-term contract
- The project coordinator will be employed by TCC (Trefnu Cymunedol Cymru/ Together Creating Communities).
- Annual leave starting at 23 days holiday per annum pro-rata (plus statutory bank holidays pro-rata), increasing 1 day per year of service up to a maximum of 30 days pro rata
- A pension contribution of 10% of salary, subject to the employee contributing 5%
- 3 month probationary period
The client requests no contact from agencies or media sales.
SAYiT is a Sheffield-based charity working to transform the lives of LGBTQ+ young people up to the age of 25 through supportive group work, youth action, education and influence. We are looking to appoint a Chief Executive Officer to build on our successes to date and lead the charity in its pioneering work.
This is an opportunity to join a passionate, dedicated team working to make positive change across Sheffield’s communities and the wider region.
As the charity’s most senior employee, you will be responsible for the successful delivery of the charity’s work. You will report to the Board of Trustees and work with them to shape the strategic direction of the charity in supporting LGBTQ+ young people.
You will bring with you a comprehensive awareness and understanding of the key issues and challenges faced by LGBTQ+ young people and communities and be responsible for maintaining and developing relationships with a wide range of key stakeholders and the wider public. You will also be a confident public speaker, representing the charity at events and in the media, and in the delivery of consultancy and advice work.
You will also have a strong track record of effective financial management, income generation from a diverse range of sources and monitoring and evaluating work for grant and contract funders.
In addition to all of these skills and attributes you will be able to bring your extensive leadership experience to the role, overseeing a skilled team of project and development workers and volunteers, and providing direct line management to our charity managers.
SAYiT is committed to the safeguarding and welfare of children and young people. The successful candidate will be required to undertake an enhanced DBS disclosure.
For the full job description and personal specification, please download the application pack.
To provide a youth-centered service delivering a broad range of services supporting the well-being of LGBTQ+ young people
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description.)
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. This is an exciting opportunity to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice.
As the Monitoring & Rights Manager at RFUK, you will drive forward our strategy to empower frontline communities to monitor and defend their rights and to bring about systemic change in the management and protection of tropical forests. With a proven track record in programme management, you will ensure successful implementation of high-impact projects together with our local partners including the roll out of our innovative ForestLink real-time monitoring system. You'll propose ways to strengthen and expand the programme, coordinate with key stakeholders, and represent this work externally. Reporting to the Head of Programmes, your responsibilities include programme management and development, support to local partners and staff management.
Person specifications
The Monitoring & Rights Manager should hold a Master's Degree in law, anthropology, or international development, with 3 to 5 years of project management experience in charity or international development. Fluency in English and French is required, with a strong grasp of forest governance and human rights issues, particularly in West and Central Africa.
Essential skills include leadership, strategic thinking, negotiation, and financial management, alongside proficiency in Microsoft Office.
Personal attributes include a commitment to defending human rights, cultural sensitivity, excellent communication skills, and the ability to work under pressure. Willingness to travel up to 16 weeks per year, including to remote areas, is necessary.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
Impact monitoring plays a key role in conservation management — to ensure effective delivery of projects — and is something that donors are increasingly interested in seeing. This internship will provide an opportunity for someone at the start of their conservation career to gain experience in the design, development and implementation of robust project Monitoring Evaluation and Learning (MEL) processes, developing skills in data handling and management essential for assessing impact of project activities.
This internship will support current work to design and deliver MEL at the project level and across the Africa programme portfolio, by helping to support establishing systems and processes that enable the analysis and presentation of data gathered as part of Fauna & Flora’s work in Uganda.
As part of our work in Uganda, members of the community have been collecting data on chimpanzee sightings, threats and human-wildlife conflict. However, the systems and methods used to collect this data have changed over time, making comparing data between years and identifying conservation impact achieved challenging. This inconsistency in data management is a challenge faced across Fauna & Flora that we are seeking to address.
During this internship, you will work with the Uganda team, who have been working alongside partners to conserve chimpanzees in a human-dominated landscape since 2014, and the Conservation Design & Impact (CDI) team, who aim to support and increase biodiversity conservation impact across Fauna & Flora’s global portfolio and the communities and partners with whom we work. Working with both teams, you will help ensure that community-gathered chimpanzee datasets are utilised to their full potential to maximise impact of the project. You will focus on cleaning, analysing and presenting existing data, as well as ensuring that future data collection systems allow for updated analysis to be conducted quickly and easily. You will work closely with the Uganda Team to ensure that anything developed fits their current and future needs but learnings from your work will also be applied to other Fauna & Flora projects.
You will learn about the importance of impact monitoring to conservation projects, as well as specific technical skills in data analysis and presentation, in particular, geographic information system (GIS) skills. You will learn about chimpanzee conservation, particularly the issues facing the species in a subsistence farming-dominated landscape. Finally, you will learn how a busy international NGO works, and have the opportunity to build networks in the sector.
Note that this internship has been designed to create a professional development opportunity for people who are new to the conservation sector. Therefore, applicants should have less than two years paid or unpaid experience in the conservation sector (not including academic work).
This role is not eligible for sponsorship for a Skilled Worker Visa.
The closing date for applications is 28 June 2024. Interviews are likely to take place during the week commencing 15 July 2024.
The client requests no contact from agencies or media sales.
A fantastic independent and people-focused national charity are looking for a Monitoring, Evaluation & Learning Manager on a FTC until 31 March 2025.
Location: Homebased with monthly team meetings in central London
As Monitoring, Evaluation & Learning (MEL) Manager, you will lead on the development, management and implementation of evaluation and learning activities.
Working closely with the Programme Manager and Head of Innovation, you will enable the charity to capture insights and learning in relation to the design and delivery of their support offer and analyse data and surface learning around the detail of projects with specific attention to scaling up innovation.
In this newly created role, you will play a central role in shaping the organisational approach to MEL, enabling ongoing reflection and adaptation to drive continuous improvement, and support the embedding of learning in relation to social care innovation and improvement across the charity.
The successful candidate will have significant MEL experience in the charitable sector, Health and Social Care, or Social Change space including both MEL delivery and capacity building and will have proven ability to shape, sustain and lead on MEL activity requiring collaboration with a range of different stakeholders, creating appropriately robust but flexible processes and structures. Technical expertise in both quantitative and qualitative methodologies and the implications of their use for organisations of different scales and in different contexts is vital, as is experience of designing and delivering workshops and training for diverse audiences.
This is a great opportunity to work closely as part of a small, friendly and supportive team, liaising with a range of stakeholders including local authorities, and social care providers.
If you’re interested in hearing more, please do get in touch ASAP for the full job pack.
Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The Pandemic Sciences Institute (PSI) is recruiting a Monitoring, Evaluation, and Learning (MEL) Manager to provide expert support to two major programmes and also more broadly across PSI. This is an exciting new role which will concentrate on developing and embedding evaluation and learning practice within PSI’s activities, with significant opportunity to add value. It is anticipated that you will divide your time between three broad areas of work.
Africa Pandemic Sciences Collaborative (working title)
You will support the development and implementation of a MEL workplan for this initiative, based around the Theory of Change (ToC) and working closely with collaborators at Science for Africa Foundation in Nairobi.
The International Severe Acute Respiratory and emerging Infection Consortium (ISARIC)
You will lead on the design, implementation, delivery and continuous improvement of a MEL framework based on the ISARIC ToC model, using research and insight to inform developments. This will include defining and implementing cross-team data collection processes and tools, creating and championing a strategy for dissemination of and access to ISARIC outputs, and preparing reports.
PSI-wide activity
You will deliver guidance to other groups within PSI. This will include supporting researchers to articulate impact in grant applications and publications, and providing MEL expertise to ongoing projects. You may also be required to work with colleagues across the wider Department of Medicine to prepare material for the Research Excellence Framework 2028.
It is essential that you hold a Master’s degree in a relevant discipline, alongside significant experience of planning and conducting monitoring and evaluation using different methodologies, gathering and analysing quantitative and qualitative data to demonstrate reach and significance of research impact. You will have excellent diplomacy, interpersonal and listening skills with proven ability to relate well to staff at all levels. Familiarity with the UK Research Excellence Framework and experience in monitoring and evaluation of scientific, global health or policy research would be desirable.
Applications for this vacancy are to be made online and you will be required to upload a supporting statement and CV as part of your online application. Your supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience.
This position is offered full time on a fixed term contract for 3 years and is funded by the Wellcome Trust, a donation from Mastercard Foundation, and from the Moh Family Foundation gift.
Only applications received before 12 midday on 3 June 2024 will be considered. Please quote 172616 on all correspondence.
The client requests no contact from agencies or media sales.
About Reall
Reall is an innovator and investor in climate-smart affordable housing for people living on low incomes in urban Africa and Asia.
Reall’s purpose is to improve the lives of 100M people in urban Africa and Asia by 2030 through affordable housing. We’re doing this because homes aren’t just a fundamental human right; they unleash unimaginable human potential to shape a future of gender parity, climate resilience, clean air, renewable energy, and socio-economic justice.
Working within the Programme and Business Development Department, you will support the embedding of monitoring, research and evidence activities across Reall’s existing programmes and future work.
The Role
We are seeking a dynamic, driven individual to support Reall’s Data and Evidence programme. You will work with the Programme Lead to:
- further develop Reall’s monitoring, evaluation and learning systems and processes, capturing and analysing data from across Reall’s programmes and activities
- build on Reall’s body of evidence on the affordable housing sector, supporting the identification of research, data and evidence gaps and implementing individual research and evidence projects
- share knowledge through developing blog posts, case studies and in-depth external reports, and supporting the continuous improvement of Reall’s Data Dashboard
- work with external organisations to explore opportunities, share learning and strengthen Reall’s visibility and reputation
You will have the following skills, knowledge, and experience:
- Strong written and oral communication skills
- Experience in project monitoring and evaluation and/or research
- Excellent numeracy skills
- Critical information gathering, knowledge management and research skills.
- Strong verbal and written communication skills suitable for a wide range of audiences including ability to develop relationships with clients and partners.
Full details are in the job description and person specification, which are available by clicking through to apply for this role. Please note that you must have the right to live and work in the UK to be eligible to apply for this role.
Why work at Reall?
With a modest UK-based team, Reall is an organisation driven by efficiency, with comparatively huge ambitions and a track record of significant success.
Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence. This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.
A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms. You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.
Reall is committed to equality and diversity and is proud to be an equal opportunities employer. We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is important for our organisation and will lead to greater results and enhance our way of working.
Salary – £28,000 - £36,000 per annum dependent on experience
Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home.
Annual Leave – 25 days plus 1 additional day for every year of service, plus an additional day off on your birthday
Benefits – Access to RewardHub, which provides high street discounts and a cashback reward scheme in popular online and retail outlets
We offer a competitive compensation and benefits package including enhanced statutory provisions, option to access an enhanced pension scheme, RewardHub, cycle to work scheme, death in service coverage, on-site health and well-being support including access to an Employee Assistance Programme which provides confidential support to colleagues. Along with to access to funded training and further career development.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to prove welfare benefits advice to unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Location: Predominantly based in Kirkby but will be part of the team at Knowsley Carers Centre and will be expected to spend some time at other venues across Knowsley.
Job Purpose: To find and assist Carers and Young Carers Families in Knowsley by providing welfare benefits advice, accessible information through advice and support, drop-in sessions, home visiting and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Welfare Benefits
1)Provide casework covering the full range of welfare benefits.
2)Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
3)Negotiate with third parties as appropriate.
4)Ensure income maximisation through the take up of appropriate benefits.
5)Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
6)Make home/outreach visits as necessary.
7)Provide advice and assistance to other staff across the whole range of issues.
8)Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
9)Ensure that all work conforms to the organisations systems and procedures.
10)Keep up to date with legislation.
11)Attend relevant internal and external meetings.
12)Use IT for statistical recording and record keeping
13)Maintain close liaison with relevant external organisations
Information and Support
1) Identify hidden Carers and provide them with high quality information, advice and support. This will include:
a)Answering enquiries about available services, and other organisations of interest to Carers
b)Sending Carers appropriate leaflets and application forms.
c)Referring Carers for carers’ assessment
d)Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing.
e)To signpost carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, and organisations relevant to Carers.
3) To promote the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
Casework/Individual Support
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Attend meetings, case conferences, complaints procedures etc. as necessary to support individual Carers.
3) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit.
4) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
Administration and Monitoring
1) Produce statistics and other monitoring reports to the management
2) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
3) To enter information on to the database.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
3) To produce articles for the Carers Centre newsletter and to distribute
to establishments around Knowsley.
4) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
5) To undertake relevant training and staff development activities as required.
6) To undertake occasional evening/weekend work where necessary.
7) To undertake any other duties as reasonably requested by the Centre Manager.
8) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Senior Debt Adviser. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.
We are seeking an experienced Senior Debt Adviser who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment. They will have experience of supporting and supervising a team, and monitoring their performance to ensure this remains in line with internal and external requirements.
The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.